Frequently Asked Questions

  • Twelve Stones Naturals creates small-batch botanical hair oils, body oils, salves, soaps, skincare products, and candles inspired by ritual, mindfulness, and a deeper connection to the natural world.

    Each offering is handcrafted slowly using carefully selected botanicals and oils. Our infusions are allowed to mature naturally over time, honoring the character and rhythm of the plants themselves rather than rushing the process. The result is a collection of plant-based self-care offerings created with intention, simplicity, and respect for the wisdom of nature.

  • Twelve Stones Naturals offers small-batch botanical hair oils, body oils, salves, soaps, skincare, candles, and ritual-inspired self-care products crafted with thoughtfully selected ingredients and slow infusion methods.

  • Many of our offerings are crafted with plant-based ingredients, including botanical infusions, herbs, flowers, oils, and butters. Individual ingredient lists are available on each product page.

  • Each oil is crafted with the understanding that no two heads of hair are the same. From loose waves to tightly coiled strands, these botanical infusions are meant to meet your hair where it is.

  • We use 100% organic jojoba oil because of its unique compatibility with skin and scalp. It absorbs easily, feels lightweight, and provides a stable foundation that allows our botanical infusions to remain balanced and long-lasting.

  • Our hair oils are infused into organic jojoba oil, which is lightweight and closely compatible with the scalp’s natural oils. This allows it to absorb easily without leaving a heavy or overly greasy feeling.

    A small amount goes a long way, leaving the hair and scalp feeling nourished and balanced.

  • Tallow is a traditional ingredient created by rendering pure animal fat into a clean, stable form. It has been used for generations because of its rich, long-lasting moisturizing qualities.

    We use carefully sourced tallow in select formulations to create deeply supportive, enduring offerings that work in harmony with our botanical infusions.

  • Our jojoba-based oils are naturally very stable and can remain fresh for years when stored properly. Our salves typically remain fresh for 12–24 months.

    For best quality, we recommend storing all products in a cool, dry place away from direct sunlight.

  • Orders are typically prepared and shipped within 2–4 business days. You will receive tracking information once your order ships.

  • Currently, website orders are available within the United States and Canada.

    If you live elsewhere and are interested in placing an order, feel free to contact me. Depending on your location and the items requested, I may be able to provide a custom shipping quote.

    Canadian orders are sent via USPS First-Class Package International Service and typically arrive within 6–12 business days after dispatch, depending on customs processing and local delivery times.

    Each order is carefully prepared and packaged to ensure safe arrival.

  • Local pickup is available during select markets and events. You are welcome to contact us to inquire about upcoming opportunities.